I ordered two things, but only one of them showed up in the mail! Is this normal?
Currently, Art House ships all items separately. For example, say you ordered a Sketchbook Project T-shirt as well as a sketchbook. The sketchbook may arrive before or after the T-shirt as they are mailed separately. You should receive a confirmation email for each item in your order when it is shipped.
Don't worry if everything doesn't show up at once! It's completely normal, and the rest of your order will show up shortly!
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Sketchbook Project
- What size should the sketchbook be?
- I signed up for a previous Sketchbook Project but didn't finish. Can I submit my book to the current one?
- What mediums can be used in the sketchbook?
- Is there an age limit to participate in the project?
- Where do I include my biography with my sketchbook?
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A Million Little Pictures
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Shipping/Ordering
- An item I ordered from Art House seems like it is taking a long time to arrive. How can I find out where it is?
- I ordered two things, but only one of them showed up in the mail! Is this normal?
- I entered the address wrong in my order! How can I fix this?
- How do I find out more about group and educational discounts for your projects?
- Are your projects open to international participants?
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Art House Website
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Brooklyn Art Library
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Digital Library